A young girl embracing a tricolor Collie in a sunlit green park.

PRIVACY POLICY

Your Memories
Matter.
So Does Your Trust.

Every pet has a story worth protecting. Learn how Forever Guardian cares for your information, your pet's memories, and the trust you place in us.

Privacy Policy

Forever Guardian

Effective Date: October 28, 2026
Last Updated: October 28, 2026

Your Memories Matter. So Does Your Trust.

At Forever Guardian, we understand that pets are family. The photographs, videos, stories, and memories you share with us are deeply personal, and protecting them is an important part of the trust you place in us.

This Privacy Policy explains how PetGuardian Club LLC, operating the Forever Guardian brand (“Forever Guardian,” “we,” “us,” or “our”), collects, uses, stores, discloses, and protects information when you visit our website, communicate with us, register for our services, or participate in our personalized pet digital twin experience.

Our website is https://foreverguardianclub.com/.

Forever Guardian is developing personalized digital experiences that allow people to celebrate and preserve their relationships with their pets. Some described services and account features may not yet be available.

Your Pet's Content Is Yours

You retain your rights in the original photos, videos, and memories you share.

AI Training Requires Permission

Your content will not be used to train general AI models without separate, explicit consent.

Your Memories Can Be Preserved

Canceled accounts are intended to be archived for returning members, subject to deletion requests and legal requirements.

1. Information We Collect

Depending on how you interact with Forever Guardian, we may collect the following categories of information.

Personal and contact information: Your name, email address, telephone number, account credentials, billing information, and other information you voluntarily provide.

Information about your pet: Your pet's name, breed, age, characteristics, photographs, videos, audio recordings, stories, memories, and information you provide to help create a personalized digital twin.

Account and membership information: Registration details, membership selections, purchase records, account preferences, support requests, and consent choices.

Website and device information: IP address, browser type, device characteristics, approximate location derived from technical information, pages visited, referral sources, and interactions with our website.

Communications: Messages, feedback, inquiries, and other information you share when contacting us.

We ask that you provide only information you are authorized to share.

2. How We Use Your Information

We may use collected information to:

  • Operate and improve our website and services.
  • Register and administer customer accounts.
  • Develop, create, maintain, and deliver personalized pet digital twin experiences.
  • Process purchases and manage memberships.
  • Preserve pet profiles, photographs, videos, and memories.
  • Respond to customer service and privacy requests.
  • Send transactional, account, and service-related communications.
  • Send promotional communications when permitted.
  • Measure website traffic and advertising effectiveness.
  • Maintain security, prevent fraud, and comply with legal obligations.

We will not use customer-submitted pet content to train or improve AI models without the separate, explicit permission described below.

3. Your Pet's Photos, Videos, and Digital Twin

Your pet's memories belong to you.

You retain your rights in the original photographs, videos, audio, stories, and other content you submit, subject to any rights held by third parties.

You authorize Forever Guardian and its authorized service providers to process the content you submit as reasonably necessary to provide the services you request, including developing and creating your personalized digital twin.

AI Model Training Requires Separate Permission

Forever Guardian will not use your pet's photographs, videos, audio recordings, stories, or other personal content to train or improve general AI models without your separate, explicit, affirmative permission.

This restriction also applies to third-party AI providers acting on our behalf.

Permission to create your individual pet's digital twin is not permission to use your content for general AI model training.

Any optional AI-training permission will be requested separately, with a clear explanation of its purpose. It will not be preselected or required to register or purchase a membership.

You may withdraw optional permission by contacting us. Withdrawal will apply prospectively, subject to applicable law and any processing that cannot reasonably be reversed.

Public Sharing and Marketing Require Separate Permission

Forever Guardian will not publicly display or use your pet's photographs, videos, stories, or digital twin in advertising, social media, testimonials, or promotional materials without your express permission.

Any marketing permission will be requested separately and will not be preselected or required for membership.

You may withdraw permission for future public marketing use by contacting us. We will address withdrawal requests within a reasonable period, although we may not be able to retrieve materials already distributed or independently shared by others.

Private processing by authorized providers to deliver your requested service is different from public promotional use.

4. Account Registration and Founding Membership

When registration and membership services become available, we may collect information necessary to establish your account, process your purchase, and develop your pet's personalized digital experience.

Where optional permissions are requested, Forever Guardian intends to provide separate choices for:

  1. Optional AI training or model improvement.
  2. Optional public sharing and promotional use of pet content.

Both choices will be voluntary and unchecked by default.

Declining either permission will not prevent you from registering or purchasing the core service.

Forever Guardian is in development. Availability, supported devices, digital twin features, and access arrangements may evolve before launch. We will communicate material changes through appropriate channels.

5. Account Cancellation, Archiving, and Returning Members

When a member cancels their membership, Forever Guardian intends to archive their account and associated pet information rather than automatically deleting it.

Archived information may include pet profiles, photographs, videos, audio recordings, stories, memories, and digital twin materials.

We do not establish a fixed expiration date for archived accounts. Our intention is to preserve these memories so that members may return in the future.

Archiving does not itself authorize continued membership charges. Any remaining payment obligations, refunds, or cancellation terms will be governed by the applicable purchase and membership terms.

Archived information remains subject to reasonable security safeguards, legal requirements, and periodic operational review.

Returning members may request restoration of an archived account, subject to identity verification, service availability, and technical compatibility.

You may request deletion of eligible personal information instead of archiving. Although we intend to preserve archived memories, we cannot guarantee permanent or uninterrupted availability of any particular file, digital twin, or service.

6. Payment Information

When paid services are offered, Forever Guardian may use third-party payment processors, including Stripe, to process transactions securely.

Payment processors may collect payment card details, billing information, and transaction information in accordance with their own privacy notices and contractual obligations.

Forever Guardian does not intend to store complete payment card numbers directly on its website servers.

We may retain limited transaction information needed for accounting, customer support, fraud prevention, refunds, and legal compliance.

7. Email, Text Messages, and Communications

We may send communications related to registration, purchases, membership status, account security, service changes, and customer support.

Where permitted by applicable law and your choices, we may also send marketing emails or text messages.

You may unsubscribe from promotional emails using the unsubscribe instructions provided. Where applicable, you may opt out of promotional text messages by replying STOP.

Opting out of marketing communications will not necessarily prevent important transactional or account-related notices.

We will not treat consent to our Privacy Policy as blanket consent to receive promotional text messages or automated marketing calls.

8. Cookies, Analytics, and Advertising

Forever Guardian uses or plans to use website analytics and advertising technologies to understand website activity, improve visitor experiences, and measure marketing performance.

These technologies include Google Analytics 4 and Meta Pixel.

Google Analytics

Google Analytics may collect or process information such as browser and device characteristics, approximate location, website interactions, referral sources, and conversion activity.

We use analytics information to evaluate website performance and improve our services.

Meta Pixel

Meta Pixel may help us measure advertising performance, understand website interactions, track conversions, and support advertising campaigns or retargeting on Meta platforms, including Facebook and Instagram.

Depending on the implementation and your privacy choices, Meta and its technologies may receive information about visits and interactions with our website.

Protecting Pet Content

Forever Guardian will configure its analytics and advertising technologies to avoid intentionally transmitting customer-uploaded pet photographs, videos, audio recordings, personal stories, or digital twin content as tracking data.

We will seek to minimize the personal information included in advertising and analytics events.

Cookies and Privacy Choices

Our website may use essential cookies and optional analytics or advertising technologies.

Where required by law, visitors will be provided appropriate choices regarding nonessential cookies and tracking technologies.

We will provide applicable mechanisms for opting out of qualifying sales or sharing of personal information for cross-context behavioral advertising.

Where legally required, we will honor recognized browser-based opt-out preference signals, including Global Privacy Control.

You may also manage certain cookies through your browser settings.

Some disclosures of personal information to advertising partners may be considered “sharing” under California privacy law, even when no money changes hands. Our privacy disclosures and opt-out mechanisms will reflect our actual tracking practices and applicable legal obligations.

For additional information about third-party practices, see:

9. How We Protect Your Information

We use or intend to implement reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process.

These may include encrypted connections, access restrictions, account authentication, secure hosting, vendor oversight, and other protective measures.

Access to customer pet content should be limited to authorized personnel and service providers who need that information to perform legitimate services.

No website, storage system, or electronic transmission can be guaranteed completely secure.

We will evaluate and update our safeguards as our services develop.

10. When We Share Information

We may disclose information to authorized service providers who help us operate our business, including hosting, payment processing, customer support, analytics, advertising, communications, and digital twin technology providers.

We may also disclose information when reasonably necessary to:

  • Provide a service you request.
  • Comply with applicable law or valid legal process.
  • Protect the rights, safety, and security of customers and others.
  • Investigate fraud or misuse.
  • Support a legitimate business transaction, subject to applicable legal protections.

Service providers processing pet content on our behalf must be subject to appropriate contractual and technical restrictions.

Customer pet content may not be used for general AI model training or public marketing without the separate permissions described in Section 3.

We do not authorize service providers to disregard those restrictions.

11. How Long We Keep Your Information

We retain information for periods reasonably necessary to provide our services, fulfill the purposes described in this policy, comply with legal requirements, resolve disputes, and protect our business and customers.

Active Accounts

Information associated with active accounts may be retained while the account remains active and as otherwise reasonably necessary for the service.

Archived Accounts

When a membership is canceled, Forever Guardian intends to archive the member's account, pet profile, photographs, videos, audio recordings, stories, memories, and digital twin materials.

Archived accounts have no fixed expiration period.

Our intention is to preserve this information for potential future reactivation, subject to applicable law, security requirements, technical feasibility, and periodic operational review.

We do not guarantee indefinite storage or permanent availability.

Deletion Requests

You may request deletion of eligible personal information by emailing [email protected].

We will review and honor verified deletion requests as required by applicable law, subject to permitted exceptions.

Some information may need to be retained for legal, accounting, security, fraud-prevention, or dispute-resolution purposes.

Deletion from backups and service providers may follow applicable retention schedules and technical processes.

12. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request:

  • Access to personal information we maintain about you.
  • Correction of inaccurate personal information.
  • Deletion of eligible personal information.
  • Information about certain collection, disclosure, or sharing practices.
  • Opt-out of qualifying sales or sharing of personal information.
  • Withdrawal of optional AI-training or public-marketing permission.
  • Other privacy choices provided by applicable law.

How to Submit a Privacy Request

Email [email protected] with the subject line “Privacy Request.”

Please describe the action you would like us to take.

For requests involving access, correction, deletion, or account restoration, we may need to verify your identity to protect against unauthorized access.

We will process requests in accordance with applicable privacy laws and communicate the outcome.

Withdrawing optional AI-training or public-marketing permission will not require cancellation of your membership.

Privacy and deletion requests will initially be handled through email. We plan to introduce additional self-service privacy controls through a future Member Portal.

13. California Privacy Notice

PetGuardian Club LLC is based in Marina del Rey, California.

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where those laws apply to our business and its activities.

Depending on applicable legal requirements, these rights may include access, correction, deletion, information about categories of personal information collected and disclosed, and the right to opt out of qualifying sales or sharing.

The categories of information we may collect include identifiers, contact details, commercial and transaction information, internet or electronic network activity, and customer-submitted pet content.

The purposes of collection and categories of recipients are described in Sections 1, 2, 8, and 10.

We do not intend to sell customer-uploaded pet photographs, videos, stories, or digital twin content.

Certain advertising technology disclosures may constitute “sharing” under California law, depending on how those technologies are implemented.

Where applicable, we will provide legally required notices, opt-out methods, and recognition of qualifying opt-out preference signals.

We will not unlawfully discriminate against consumers for exercising applicable privacy rights.

California residents may contact [email protected] to inquire about available rights or submit requests.

14. Children's Privacy

Forever Guardian's website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without any legally required parental consent.

If we learn that personal information was collected from a child in violation of applicable law, we will take appropriate steps to address it.

Parents or guardians may contact [email protected] with concerns.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, social networks, payment processors, or other services.

Those services may operate under their own privacy policies and practices.

We encourage you to review their policies before providing information.

Forever Guardian is not responsible for independent third-party practices outside our control.

16. Changes to This Privacy Policy

We may update this Privacy Policy as our services, technology, business practices, or legal obligations change.

When we make updates, we will revise the “Last Updated” date.

For material changes, we may provide additional notice where required or appropriate.

Your continued use of our services after changes become effective will be subject to applicable law and any consent requirements.

17. Contact Us

For questions, privacy requests, consent withdrawals, or deletion requests, please contact:

Forever Guardian
Operated by PetGuardian Club LLC
Marina del Rey, California, United States

Email: [email protected]
Website: https://foreverguardianclub.com/

Please include “Privacy Request” in the email subject line for privacy-related inquiries.

Your Memories Matter. So Does Your Trust.

We believe the memories you create with your pet deserve care, respect, and meaningful protection. Thank you for trusting Forever Guardian with a part of your story.

Three golden retriever puppies sitting together in flowering grass.

Their Memories Deserve
to Be Protected.

Forever Guardian is built around the bond you share with your pet—and the trust you place in us.

Tell Us About Your Pet